User Agreement

Terms & Conditions

Last Updated & Effective Date: November 2026

1. Acceptance of Terms

By accessing and using BharatRail (accessible at https://bharatrail.online), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please discontinue using this website immediately.

2. Informational Purpose Only

BharatRail provides real-time train running status, delay notifications, expected station timings, and platform allocations solely for personal, non-commercial passenger convenience.

While we make every effort to keep train data timely and accurate using official public telemetry, railway operational conditions (such as unscheduled signal delays, track maintenance, route diversions, or locomotive equipment issues) can change rapidly. Passengers are strongly advised to verify timings with official railway station announcements or by calling the Indian Railways national helpline 139 before making travel decisions.

3. Permitted and Prohibited Use

You agree to use this website in a lawful manner. Specifically, you agree NOT to:

  • Deploy automated bots, spiders, or scrapers to extract bulk train information without written permission.
  • Attempt to disrupt or overload our application servers or backend API infrastructure.
  • Reverse engineer, decompile, or tamper with any portion of the service.
  • Use this website or its data to conduct any fraudulent, unauthorized, or unlawful activity.

4. Limitation of Liability & Warranty Disclaimer

The services and data on BharatRail are provided strictly on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, whether express or implied.

In no event shall BharatRail, its developers, or affiliates be liable for any direct, indirect, incidental, consequential, or punitive damages resulting from:

  • Missed trains, missed connecting transportation, or delayed journeys.
  • Cancellation, rescheduling, or platform alteration of trains by Indian Railways.
  • Any inaccuracy, latency, or temporary downtime in live status updates.

5. Intellectual Property

The layout, design, custom algorithms, and UI code of BharatRail are protected by copyright and intellectual property laws. Train numbers, official train names, and Indian Railways station codes remain the property of Indian Railways / CRIS.

6. Modifications to Terms

We reserve the right to revise these Terms and Conditions at any time without prior notice. By continuing to use BharatRail after changes are posted, you agree to be bound by the updated terms.

7. Contact & Legal Queries

If you have any questions about these Terms and Conditions, please reach out through our Contact Form or email us at contact@bharatrail.online.